Business Analysis Tools and Techniques

This webinar provides an overview of the core business analysis activities, and tools & techniques used to support them. The discussion will then focus on:

• Tips for asking questions
• Immersion
• Artifact analysis
• Root cause analysis
• Process analysis
• Modelling
• Capturing and sharing business requirements

The discussion will include real-life examples and invite an open dialogue about challenges and barriers that business analysts may face, and how to overcome them – with the right mindset and the right tools.
 

Yulia Kosarenko is a consultant, author, speaker, and coach. Her career spans more than 25 years of bringing IT and business together through business analysis, architecture, analytics, communications, and change management. She is the author of Business Analyst: a Profession and a Mindset and Business Analysis Mindset Digital Toolkit and part-time professor at the Humber College in Toronto, Business Insights and Analytics program. Yulia is active in business analysis and analytics communities, leading webinars, participating in podcasts, coaching, and sharing her thoughts with LinkedIn communities. You can always find her at why-change.com